Night Fleet Service Technician role at ADT, the leading smart home security provider, focused on troubleshooting, repairing, and programming existing residential security and site automation systems. You'll diagnose wiring/equipment issues, validate signals with central monitoring, and provide strong customer-facing service. Standout perks include healthcare benefits, 401(k) match, tuition reimbursement, and paid time off/holidays.
- Medical, Dental, Vision benefits
- 401(k) with employer matching
- Tuition reimbursement
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The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control. * Test and validate system signals/communication with central monitoring to properly establish service. * A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Service experience * Customer focused and customer driven mindset * Casual, yet energetic and engaging work environments * Medical, Dental, Vision, 401(k) with employer matching * Tuition reimbursement, employee referral bonuses * A culture of coaching, development and career growth opportunities
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
* Locate and alleviate trouble with damaged equipment or wiring. * Readjust equipment, repair or replace inoperative equipment and test for operation. * Read blueprints, building and electrical plans in order to complete equipment Prepare trouble order forms to report temporary repairs. * Coordinate inspections and/or installations with police, fire departments, or High school diploma or GED.
Able to read building electrical and sprinkler plans as required for clearing equipment trouble * Visit us online at
or on Facebook.
per hour and is based on experience and qualifications. access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time We also offer 6 paid holidays.