Outbound Sales Representative role focused on calling existing customers to renew or upgrade appliance protection plans for the UK’s leading appliance care and protection provider. You’ll make high-volume outbound calls from home, overcome objections and hit KPIs in a structured, target-driven environment. Standout perk: strong holiday allowance (33 days) plus bonus potential (average £8,000).
- Remote role (UK mainland only)
- 33 days' holiday plus buy extra
- No weekends; set weekly hours
Outbound Sales Representative - Remote (UK Mainland Only)
Salary
£25,506 + bonus (Average £8,000 annually)Hours: 37.5 per week | Mon-Thurs 10:30-19:00 | Fri 09:00-17:30 | No weekends
Start Date: 14th September 2026
We're recruiting on behalf of the UK's leading specialist provider of appliance care and protection. With over 100 years of experience, our client supports more than 6 million subscription customers, protects over 20 million appliances, and provides peace of mind to around one in three UK homes.
Right now we are looking for Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you're motivated by targets, great bonuses, and long-term growth, this is the role for you.
What You'll Be Doing:
- Proactively contacting 150 - 200 customers to renew or upgrade their appliance protection plans each day.
- Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions.
- Meeting and exceeding KPIs in a fast-paced, high-energy environment.
- Putting customers first while driving commercial results.
What We're Looking For:
- Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g. telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.
- Resilience, drive, and a passion for closing sales and beating targets.
- Confident communication skills and the ability to tailor your approach to every customer.
- Self-motivated, with the discipline to thrive in a remote, structured environment.
What You'll Get
- 33 days' holiday (inclusive of bank holidays) + the option to buy up to 5 more
- Comprehensive, paid training (2 weeks, Mon-Fri 9:00-17:30)
- Clear career development with real progression paths and regular coaching
- Health & wellbeing benefits: Gym discounts, dental/optical/physio support
- Matched pension contributions up to 5% of basic salary
- Life assurance (4x basic salary)
- 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
