Lead and supervise a team of Care Coordinators delivering Wisconsin’s Children’s Long Term Support (CLTS) Medicaid waiver services in Waukesha County, ensuring quality, compliance, and strong family/community partnerships. Lutheran Social Services of WI & Upper MI is a mission-driven nonprofit supporting children and families. Standout perk: hybrid setup with 1 day/week work from home, plus strong benefits (PTO, holidays, retirement).
- Hybrid: 1 day/week from home
- PSLF-eligible employer
- PTO plus 10 paid holidays
Location
Waukesha County, WI Job Type:
Full-Time | Benefits Eligible Schedule:
Monday–Friday, 8:00am–5:00pm (flexibility required) Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a
Program Supervisor
to lead our
Children's Long Term Support (CLTS)
team in Waukesha County. CLTS is a federally funded Medicaid program supporting children with developmental, physical, or severe emotional disabilities. This role provides
clinical and operational leadership
for a team of Care Coordinators while maintaining regular contact with children and families served. Key Responsibilities
Lead, coach, and supervise a team of Care Coordinators Ensure quality service delivery and compliance with CLTS, Medicaid, licensing, and contract requirements Monitor documentation, outcomes, and productivity standards Conduct case reviews, case consultation, and provide direct service coverage as needed Oversee staff training, performance evaluations, scheduling, and accountability Partner with Human Capital on hiring, onboarding, and staff development Support billing, financial oversight, and program budget management Build and maintain relationships with families, community partners, and funders Participate in program growth, marketing, and community outreach efforts Qualifications
Required Bachelor's degree in Human Services or closely related field Minimum 2 years of experience working with children with disabilities and/or families Valid driver's license and reliable transportation Preferred Supervisory experience Experience with the Children's Long Term Support (CLTS) Waiver Program Compensation & Benefits
Public Service Loan Forgiveness (PSLF) eligible employer Medical, dental, and vision insurance Paid Time Off + 10 paid holidays Mileage reimbursement 403(b) retirement plan Annual wage increases prioritized Employee Assistance Program Service awards and recognition Hybrid role : Ability to work 1 day/week from home! Why Join LSS
Mission‑driven work supporting children and families Collaborative, team‑based environment Opportunities to lead, grow, and make a meaningful impact Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer (EOE).