AI summary
Retail Store Manager role leading day-to-day operations of a cannabis dispensary, accountable for profitability, customer loyalty, compliance, and team development. Verilife (Cresco Labs/Sunnyside brand) is focused on normalizing and professionalizing the cannabis industry, with this role acting as the bridge between brand standards and store execution. Standout perks include a robust benefits package plus potential bonus, stock options, and employee discounts.
Key skills
Retail store management (5-7 years)People leadership (teams of 10+)Recruiting, onboarding and trainingPerformance management and employee relationsScheduling and payroll managementSales forecasting and trend analysisCash reconciliation and audit reportingRegulatory compliance and inspection readinessMicrosoft Excel (data entry/data management)Community outreach and partnership building
Salary not listed — comparable Retail Store Manager roles in Quakertown/greater PA typically pay around $65k–$95k base, sometimes with bonus depending on volume and scope.
You'll thrive here if you’re a high-integrity retail leader who loves coaching teams, using metrics to drive profitable growth, and operating flawlessly in a highly regulated environment.
Why apply
- Major medical, dental, vision insurance
- 401(k) match and FSA/HSA
- PTO, paid holidays, discounts
The Retail Store Manager is responsible for day-to-day team leadership and delivering a profitable business which supports Cresco Labs’ mission to normalize, professionalize and revolutionize the cannabis industry. You will ensure the dispensary achieves or exceeds all key metrics and goals across all aspects of the dispensary including customer acquisition and loyalty, merchandising, operations, and talent development. This role will serve as the link between the Sunnyside* brand vision of providing access to consistent high-quality cannabis and cannabis knowledge and the operations of the store.
With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. Experience leading and motivating a team of hourly and salary employees; skills include recruiting, onboarding, training, managing employee relations and coaching.
The opportunity to build on retail business fundamentals to include effective scheduling, payroll, financial management, identifying sales trends, and business writing & reporting.
Skills in interviewing, talent selection and performance management of hourly and salary team members.
Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
You are a leader who has a passion for coaching, developing, and influencing your teams while driving a profitable business. You have proven success building a high-performance team!
People Management:
Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results.
Conduct at least monthly 1:1 quality conversations with each assistant manager and quarterly 1:1s with each store employee.
Assess team performance, skill gaps, and career aspirations of employees; Analyze and determine effective headcount requirements and labor schedules that account for store sales trends, department objectives and labor laws.
Ensure employees are knowledgeable and coached to navigate any regulatory changes.
Ensure a clean and safe environment for employees and customers
Sales & Operational Excellence:
Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations.
Establish and nurture key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction and IT.
Drive profitable sales through forecasting, scheduling, outstanding customer service and execution of programs and initiatives.
Identify business and competitor risks; analyze metrics to help increase market share.
Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
Establish daily operations procedures with an eye towards improvement and efficiency.
Maintain accurate records of all dispensary activities including daily cash reconciliations, guest records, sales, deliveries and returns.
Perform monthly audit reporting and store visit checklist with Area Manager.
Ensure compliance with all company policies, procedures, state, and local laws.
Serve as point of contact for state regulators and local authorities, overseeing any inspections or audits
Bachelor’s degree in business or comparable experience
5-7 years of retail management experience required; Cannabis knowledge or dispensary leadership experience a plus
Experience managing teams of 10 or more with layers of leadership, preferably in a high-volume location with a focus on team development.
A high level of integrity, personal motivation, and sense of urgency
Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
Available to work all hours of operation inclusive of nights, weekends and holidays
Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors.
With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. Experience leading and motivating a team of hourly and salary employees; skills include recruiting, onboarding, training, managing employee relations and coaching.
The opportunity to build on retail business fundamentals to include effective scheduling, payroll, financial management, identifying sales trends, and business writing & reporting.
Skills in interviewing, talent selection and performance management of hourly and salary team members.
Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
You are a leader who has a passion for coaching, developing, and influencing your teams while driving a profitable business. You have proven success building a high-performance team!
People Management:
Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results.
Conduct at least monthly 1:1 quality conversations with each assistant manager and quarterly 1:1s with each store employee.
Assess team performance, skill gaps, and career aspirations of employees; Analyze and determine effective headcount requirements and labor schedules that account for store sales trends, department objectives and labor laws.
Ensure employees are knowledgeable and coached to navigate any regulatory changes.
Ensure a clean and safe environment for employees and customers
Sales & Operational Excellence:
Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations.
Establish and nurture key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction and IT.
Drive profitable sales through forecasting, scheduling, outstanding customer service and execution of programs and initiatives.
Identify business and competitor risks; analyze metrics to help increase market share.
Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
Establish daily operations procedures with an eye towards improvement and efficiency.
Maintain accurate records of all dispensary activities including daily cash reconciliations, guest records, sales, deliveries and returns.
Perform monthly audit reporting and store visit checklist with Area Manager.
Ensure compliance with all company policies, procedures, state, and local laws.
Serve as point of contact for state regulators and local authorities, overseeing any inspections or audits
Bachelor’s degree in business or comparable experience
5-7 years of retail management experience required; Cannabis knowledge or dispensary leadership experience a plus
Experience managing teams of 10 or more with layers of leadership, preferably in a high-volume location with a focus on team development.
A high level of integrity, personal motivation, and sense of urgency
Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
Available to work all hours of operation inclusive of nights, weekends and holidays
Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors.