Sales Advisor (Sales Assistant) role based at the Ipswich Wolseley Plumb Centre, supporting trade counter sales and customer service for a leading UK & Ireland specialist trade merchant. You’ll handle counter enquiries, phone/email orders, and some warehouse tasks while building customer and supplier relationships. Standout perk: £26,695 plus bonus and a generous pension matched up to 9%.
- Bonus and excellent benefits
- Pension matched up to 9%
- Award-winning Wolseley Talent Guild
Salary
£26,695 + Bonus + Excellent Benefits
Sales Advisor - Ipswich – Wolseley Plumb Centre
So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Advisor based in Ipswich you’ll be responsible for:
- Assisting customers at the trade counter by understanding their specific needs and providing product recommendations whilst cross selling and up-selling.
- Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude.
- Making phone calls to lapsed customers to regain their business.
- Speaking to suppliers to get costings for items.
- Completing general warehouse duties, including goods in and picking and packing customers orders for delivery or collection.
- Ensuring merchandising displays in the branch are to a high standard.
This is a full-time, permanent role working 40 hours per week Monday to Friday between 8am - 5pm along with 1 in 4 Saturday mornings 8am - 12noon paid as time in lieu.
And here’s what we’d like you to have:
- Previous industry experience would be ideal but not essential
- Excellent communication skills and strong attention to detail
- Willingness to learn and step up to run the branch in the Branch Managers absence
- Confidence interacting with customers and suppliers to build effective relationships
- A full UK driving licence is essential for this role as there may be some occasional/relief driving
We look forward to receiving your application!