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Aveanna Healthcare

Scheduling Supervisor

1 month ago by Aveanna Healthcare
  • $50000.00 - $55000.00 / year
  • Worcester, MA, US
  • Full-time
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AI summary

Scheduling Supervisor (Scheduling Coordinator) role coordinating home-care caregiver schedules and being the main point of contact for clients and caregivers at Aveanna Healthcare, a clinical home-care provider for medically fragile individuals. You’ll manage scheduling, communication, records, and an every-other-week paid on-call rotation (phone support only). Standout perks include bonus potential up to 25% plus strong PTO accrual and reimbursements.

Key skills
Scheduling and calendar managementCustomer service / client supportCaregiver coordination and onboarding supportMS OfficeRecordkeeping and reportingOrganizational and time managementCommunication and relationship-buildingProblem-solving and conflict resolutionPerformance management and caregiver retention supportHealthcare scheduling (preferred)
Pays $50,000–$55,000 base salary plus bonus potential up to 25% (based on branch performance), with additional reimbursements (cell phone, on-call, mileage).
You'll thrive here if you’re organized, proactive, and enjoy fast-paced coordination work focused on supporting families and caregivers.
Why apply
  • Bonus potential up to 25%
  • Strong PTO and sick accrual
  • Paid every-other-week on-call

About Aveanna Healthcare

At Aveanna Healthcare, we believe every client deserves the opportunity to live life to their fullest potential. We are dedicated to providing high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes.

As a Scheduling Coordinator, you’ll play a vital role in supporting both our clients and caregivers — making a meaningful impact every single day.


Why You’ll Love This Role

  • Compensation

    $50-55k base salary, plus bonus potential (up to 25% of salary based on branch performance), cell phone, on call and mileage reimbursement.  Up to 80 hours of vacation accrual in the first year, 48 hours of sick time accrual, 1 8-hour fun day and 1 8-hour inclusion day. Vacation hours accrual will increase to 120 hours of vacation after 1st year. 
  • On-call every other week – phone-based support only, and you’ll be paid for your time

  • No hands-on clinical work required – focus on coordination and communication

  • Be part of a purpose-driven team that’s passionate about making a difference

  • Opportunities for advancement and career growth

  • Build lasting relationships with families and caregivers

  • Make an impact in your community


What You’ll Do

  • Act as the main point of contact for clients and caregivers, ensuring consistent communication and a high level of satisfaction

  • Manage caregiver schedules to ensure the right match of skills and availability

  • Collaborate with clinical and recruitment teams to support new patient referrals and caregiver onboarding

  • Maintain accurate and up-to-date records, schedules, and reports

  • Participate in the on-call rotation — only once every other weeks, phone support only, and paid

  • Help build a strong, engaged caregiver team by fostering a positive, supportive work environment

  • Handle problem-solving with professionalism and empathy — turning challenges into opportunities

  • Manage performance and support the retention of caregivers through engagement and timely feedback


What We’re Looking For

  • Bachelor’s degree or equivalent work experience

  • 2+ years of experience in sales, customer service, or a fast-paced office environment

  • Strong organizational and time management skills

  • Excellent communication, relationship-building, and problem-solving skills

  • Comfortable using MS Office and learning new systems quickly

  • Experience in healthcare (preferred but not required)


Bonus Points If You

  • Thrive in fast-paced environments

  • Are proactive, adaptable, and solution-oriented

  • Genuinely enjoy helping others

  • Want to grow into leadership or regional roles


Travel Requirements

Minimal local travel may be required for meetings, patient visits, or training sessions.


If you're ready to join a team where your work truly matters — and where you’re supported to grow both professionally and personally — we want to hear from you!

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California

Notice for Job Applicants Residing in Florida

Reference: 8357_215451-J0·Original posting
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