As a Serial Life Quality Manager at Stellantis in Auburn Hills (onsite), you'll drive mass-production and field quality performance, owning reactivity and resolution for customer field issues while aligning cross-functionally with manufacturing, aftersales, purchasing/supplier quality, and engineering. You'll be the key quality entry point for partners and help deliver multi-year quality objectives, including warranty and failure-rate targets. Standout perk: company vehicle lease program with insurance, maintenance, and unlimited mileage.
- Company vehicle lease program
- 17+ paid holidays yearly
- 401k match and employer contribution
Main Activities:
The SLQM endeavors have direct impacts on the performance of the quality objectives (failure rate, guaranteed cost, warranty failures, NCBS survey, etc.) with rapidly visible consequences for Stellantis and its partners (QUAL/EQCF QUAL/region, PUR/SQD, Plants Quality, PDT/ Cross Car Line Project Engineering).
Function Environment:
The quality objectives are defined on a multi-year cycle (5 years). The quality convergence plan is built to meet these objectives. It is reinforced by the reactivity process whose objective is to circumscribe incidents as soon as possible by curative handling. All product quality and process changes are staked through the Project Change Management Process. In regard to partners, the SLQM is the entry point for quality topics and commits Stellantis works to meet their expectations.
Results to Produce:
• Ensure the achievement of quality objectives of QUAL for PRS.
• Propose technical solutions to be applied in mass production and by Aftersales division for the handling customer field quality questions.
• Decide the settlement of a customer field quality question.
• Propose customer modernization scenarios
• Represent PRS towards QUAL, MFG, Aftersales during the CUQ / Crisis Cell.
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.