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Strategist, Customer Experience

1 day ago by Foundry Robotics Inc.
  • Salary negotiable
  • San Francisco, CA, US
  • Full-time
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AI summary

This is a Deployment Strategist (Customer Experience) role owning end-to-end defense customer relationships—from prospecting and capture through deployment and expansion—at Foundry Robotics, an AI-native robotics manufacturing company building "robots that build robots." You’ll be the face of Foundry across the Department of War, defense primes, and neo-primes, with heavy travel and full commercial accountability. Standout perk: equity plus comprehensive health coverage and generous PTO.

Key skills
Defense capture / business developmentClosing multi-million-dollar dealsAccount strategy and account planningPipeline management and forecast accuracyContract structuring for pilots and deploymentsCustomer demos and executive/flag-level briefingsManufacturing / production floor exposureSelling physical hardware into industrial/defense environmentsTranslating field feedback into product prioritiesAbility to obtain DoD Secret clearance
Salary not listed (posting shows an incomplete base range) — comparable San Francisco defense BD/deployment strategist roles closing multi-million-dollar deals typically pay about $150k–$220k base, often plus equity/commission.
You'll thrive here if you can independently drive complex defense account cycles from first meeting to deployed outcomes, and you’re equally comfortable on a production floor, in senior government briefings, and structuring large contracts.
Why apply
  • Own end-to-end defense relationships
  • Equity plus benefits package
  • Comprehensive health, dental, vision
Foundry Robotics is building an AI-native robotics manufacturing company focused on deploying advanced assembly and production capability for leading robotics companies and national-security-critical hardware. Basically, we're building robots that build robots.
Our mission is to rebuild American manufacturing as an AI-first, assembly-focused, dual-use contract manufacturer that makes the industrial base scalable, resilient, and competitive again.
We are hiring a Deployment Strategist to open, own, and grow our most important defense relationships. You will be the human face of Foundry inside the Department of War, the primes, and the neo-primes reshaping the industrial base.
Our Deployment Strategists run the full lifecycle: prospecting, capture, close, deployment, and expansion. The relationship is yours from the first call to the next contract, whether the customer is a commander in the field or a defense executive. You will be handed a market, an intent, and the keys to our most senior customer relationships. So does the judgment to know which accounts to chase, which to walk away from, and which deserve a full-court press.
We are looking for someone who can walk onto a prime's production floor, into an SES briefing, a KO's office, a Captain's wardroom, or a congressional meeting and know what to do. You should be equally comfortable walking a plant floor, structuring a multi-million-dollar contract, briefing an Admiral, and partnering with PhD roboticists to translate field feedback into product priorities.
Carry a number against defense accounts; own forecast accuracy and pipeline hygiene
Set deal structures for pilots, deployments, and contract manufacturing relationships
Account Strategy
Build account plans for the Department of War, defense primes (Lockheed, RTX, Northrop, GD, BAE, HII, L3Harris), and neo-primes (Anduril, SpaceX, Palantir, Shield AI, Saronic)
Drive multi-stakeholder cycles end-to-end, from first conversation to signed contract
Drive demos and briefings that make the technology real for the people who sign the contract
Customer & Field Deployment
Own commercial outcomes through deployment, not just signature
Identify manufacturing pain points and assembly bottlenecks where Foundry creates asymmetric advantage
Partner with engineering to translate field feedback into product priorities
Develop reference accounts that become the foundation of expansion
Travel: 50% across US customer sites, prime facilities, and DoW installations
5+ years in defense capture, BD, or commercial / GTM roles with a track record of personally closing multi-million-dollar deals
Background selling physical hardware into industrial or defense environments: robotics, automation, weapon systems, sensors, or similar
Direct production exposure: manufacturing, sustainment, depot operations, or weapon system production
Understands the difference between selling software and selling systems that have to work on a factory floor
Operates on intent: takes a one-line objective and returns with a plan, a customer, and a path to revenue
Full commercial accountability: pipeline, forecast, revenue, retention
Active or ability to obtain a DoW/DoD Secret clearance preferred; DoW program office experience in industrial base, maintenance, sustainment, or procurement
This is one of the only places where world-class manufacturing operators, mechanical engineers, robotics researchers, and software engineers sit in the same room — building production systems together.
S. industrial base. The base salary range for this full-time position in the location of San Francisco is:
$Compensation packages at Foundry Robotics for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Foundry Robotics employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Comprehensive health, dental and vision coverage, and generous PTO.
Reference: 22598_2659933560·Original posting
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