Manage a high-volume automotive dealership service department, leading technicians and advisors to hit service/sales targets while delivering exceptional customer service. This is a private dealership in metro Atlanta (Conyers, GA) offering relocation assistance and a generous income/benefits package discussed at interview.
- Relocation assistance available
- Excellent income and benefits
- Lead a high-volume service department
Automotive Dealership Service Manager
Required: Auto Dealership Service Manager Experience
Relocation Assistance Available
Excellent Income & Benefits!
A successful auto dealership in metro Atlanta, GA is seeking an EXPERIENCED Automotive Dealership Service Manager to manage the activities of our HIGH-VOLUME service department, meet performance targets, and ensure exceptional customer service is practiced.
Required: Automotive dealership service manager experience. Ideal applicants will also have excellent managerial and leadership skills in a high-volume setting, experience in achieving profitability, and high levels of customer and employee satisfaction and retention.
Benefits
- A generous income and benefits package will be discussed during the interview.
Responsibilities - Auto Dealership Service Manager:
- Manage an efficient and profitable high-volume auto dealership Service Department
- Manages, hires, and supports technicians, service advisors, and support personnel.
- Solves problems and meets predetermined service and sales objectives
- Supervises service department personnel
- Ensures processes are in place to evaluate staff, workflow, and customer service
- Creates work schedules and maintains proper accounting of service technicians' productivity
- Oversees employee training and development
- Ensures a safe working environment and proper maintenance and repair of all equipment.
- Sets department goals and objectives
- Oversees and analyzes department performance and identifies areas that need improvement.
- Develops action plans to improve performance.
- Ensures consistent follow-ups to increase customer loyalty and CSI
- Ensures maintenance and repairs are performed correctly by conducting spot checks on jobs
- Manages the department in accordance with company and manufacturer requirements
Requirements
- Required: Automotive Dealership Service Manager experience
- A strong work ethic with excellent team building, leadership and managerial skills
- Excellent customer service and communication skills
- A positive attitude and professional appearance
- Valid driver's license and insurance