AI summary
IT Support Specialist role providing day-to-day helpdesk and systems support for employees across T3 Services Group, supporting home service brands in plumbing, HVAC, and electrical. You’ll troubleshoot hardware/software/network issues, manage tickets, and support onboarding/offboarding to keep teams productive. Standout perks include a 401(k) with 4% company match plus paid wellness time.
Key skills
IT support / helpdeskHardware & software troubleshootingMicrosoft 365 / O365 administrationTicketing systems (support ticket management)Laptop/workstation installation and configurationUser account provisioning (onboarding/offboarding access)Basic networking supportIT inventory managementServiceTitan (preferred)Process documentation / training materials
Salary not listed — comparable Denver IT Support Specialist roles typically pay around $50k–$75k depending on experience and scope.
You'll thrive here if you enjoy solving end-user technology issues, staying organized in a ticket-driven environment, and supporting multiple teams with clear communication.
Why apply
- 401(k) with 4% company match
- PTO, paid holidays, wellness time
- Medical, dental & vision insurance
T3 Services Group supports a growing family of home service companies across the country, including plumbing, HVAC, and electrical brands. Our teams rely on strong systems, technology, and support to keep operations running efficiently, and our IT team plays a critical role in powering the people and platforms behind our success.
At T3, we believe in building strong teams, supporting continuous growth, and creating solutions that help our employees succeed every day.
The Good Stuff
Medical, Dental & Vision Insurance
401(k) with 4% company match
PTO, Paid Holidays, and Paid Wellness Time
Pet Insurance
Employee Discounts
Opportunities for professional growth and development
About the Role
We are seeking a dependable and service-oriented IT Support Specialist to provide technical support to employees across the organization. This role is responsible for troubleshooting hardware, software, and system-related issues while helping maintain smooth day-to-day IT operations.
The ideal candidate enjoys solving problems, supporting end users, and ensuring technology runs efficiently so our teams can stay productive.
What You’ll Do
Provide technical support for hardware, software, and network-related issues
Troubleshoot computers, mobile devices, printers, and other IT equipment
Install and configure laptops, workstations, and user accounts
Support company systems including email, collaboration tools, and business applications
Manage and respond to support tickets while documenting resolutions
Assist with employee onboarding and offboarding access
Maintain IT equipment inventory and coordinate repairs or replacements
Support system updates, upgrades, and IT-related projects
What You Bring
Experience in IT support, helpdesk, or systems administration
Strong troubleshooting and problem-solving skills
Experience working with Microsoft products and cloud-based systems
Excellent communication and organizational skills
Ability to manage multiple priorities with strong attention to detail
Preferred Qualifications
Experience with ServiceTitan or similar field-service software platforms
Experience with Microsoft products, including the O365 Administrative platform
Knowledge of IT onboarding/offboarding procedures and ticketing systems
Familiarity with basic networking, hardware setup, and software deployments
Experience creating process documentation or training materials
Certifications & Licenses
Microsoft certifications preferred
ITIL certification preferred
Additional Requirements
Ability to travel up to 25% nationwide