6 days ago by Floor Coverings International of Douglas County
Salary negotiable
Aurora, CO, US
remote
Typical response: within 5 days Secure 1-click apply No spam — we never sell your data
AI summary
Coordinate and supervise flooring installations end-to-end, ensuring jobs are scheduled, supplied, profitable, and delivered to the customer expectations set during the sale. Floor Coverings International of Douglas County is a fast-growing, shop-at-home flooring franchise with a large customer base and strong ratings. Standout perks include performance-based bonus, 401(k), paid time off, and paid training.
Key skills
Installation scheduling and coordinationProduct ordering and delivery follow-upWarehouse receiving and inventory stockingCustomer communication and expectation managementInstaller/vendor managementConflict resolution and complaint handlingJob costing and profitability reportingAbility to lift 50+ lbsOrganization and multi-site coordinationLeadership and independent working
Salary not listed — comparable Production Coordinator/Supervisor roles in Aurora, CO typically pay around $50k–$70k base, with potential bonus depending on performance.
You'll thrive here if you’re a service-minded, organized coordinator who can independently manage multiple flooring installs, lead installers, and keep customers informed while protecting job profitability.
Why apply
401(k) and paid time off
Bonus based on performance
Paid training and development
Benefits
* 401(k)
* Bonus based on performance
* Competitive salary
* Free uniforms
* Paid time off
* Training & development
Our unique shop-at-home model allows customers to get perfect new floors without
leaving their home and our 350,000+ customers give us an average of 4.7 star
rating. That's a big reason why we are growing six times faster than our
competitors and why we have an immediate need hire Production Coordinators
across the nation. We are looking for hard-working, service-minded individuals.
The Floor Coverings International Production Coordinator is responsible for
delivering the installation of a job to the level of expectation set in the sale
of the project. This position is the key to ensuring that customers have a
positive experience and that jobs are produced both efficiently and profitably.
Job Details & Perks:
* 3 years of relevant experience required
* Paid training provided
* Full-time
Key Responsibilities
* Meet with sales staff weekly to discuss recent sales and review customer
expectations and product orders.
* Order all products needed for jobs accurately and follow up on delivery.
* Receive deliveries at warehouse and stock shelving - must be able to lift 50+
lbs safely.
* Schedule the job to meet the needs of customers and installers.
* Update the customer regularly on details of installation by keeping them
informed of start date and time and clarifying the work that will be done.
* Communicate job progress daily.
* Discuss and obtain written permission for any changes in contracted work.
* Confirm scope of work and compensation with installers prior to start of job.
* Deliver on expectations contracted in the sales process.
* Walk the customer through job at completion and collect final payment.
* Manage job to hit profit objective.
* Complete job costing reports within 24 hours of completing an installation.
* Consistently search for installers that can offer a better experience to our
customer with more reasonable rates.
* Resolve conflicts and complaints immediately.
* Keep the warehouse, showroom, and office organized and presentable.
* Be available for Home Shows.
* Be available to attend training seminars at owner’s discretion.
* Attend at least one form of training per year.
* Continue to educate self on new flooring.
* Attend weekly meeting with Franchise Owner and Design Associates at scheduled
time.
* Updates logged daily with status of job and upcoming schedule.
* Work weekly and monthly to hit sales installation goals.
* Make decisions and act in accordance with Floor Covering International’s core
values and mission.
* Seek ways to continuously improve job profitability without sacrificing
customer satisfaction or quality.
Qualifications
* Leadership skills to manage installers and handle conflict appropriately.
* Able to work independently without supervision.
* Able to maintain organization while working on multiple sites.
* Able to problem-solve productively.
* Able to make reasonable decisions.
* Portrays a professional image.
