Food Service Host role supporting patient and guest dining at UPMC (University of Pittsburgh Medical Center), delivering meals and providing strong customer service in a hospital setting. You’ll work rotating 8-hour shifts including weekends/holidays, focusing on food safety, sanitation, and infection control. Standout perk: a supportive, low-barrier entry point with opportunities to grow at UPMC.
- Supportive, welcoming team environment
- Low barrier to entry
- Growth opportunities at UPMC
Join our team as a Food Service Host and play a key role in creating a positive dining experience for patients and guests. This full-time position offers rotating 8-hour shifts (6:30 AM–3:00 PM or 11:30 AM–8:00 PM) with a varied schedule that includes weekends and holidays. In this fast-paced, team-oriented environment, you’ll deliver and serve nutritionally appropriate, appealing meals while ensuring excellent customer service and maintaining strong food safety standards.
Our department is known for being a welcoming and supportive starting point for a career at UPMC, with a low barrier to entry and plenty of opportunity to grow. We value reliability, motivation, and teamwork—qualities that have helped past team members thrive and quickly feel like part of the family. If you’re looking for a role where you can make an impact and be part of a team recognized for excellence (including award-winning staff), we’d love to connect with you.
Apply today and start your journey with UPMC!
Responsibilities
- Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
- Adheres to department procedures regarding the operation of all food service equipment.
- Communicates customer complaints and concerns effectively with other health care team members.
- Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
- Serves patient meal tray using the designated department script, to include proper patient identification.
- Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
- Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
- Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.
Work permit required if under 18 years old.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran