AI summary
Outdoor Power Equipment Technician role focused on diagnosing and repairing small engine and rental equipment while delivering strong customer service. You'll join Rocky's Ace Hardware, a local hardware retailer, supporting customers in-store and through the repair shop. Standout perk: regular involvement in customer-facing service standards and monthly store meetings.
Key skills
Small engine repairEquipment diagnosticsParts identificationOutdoor power equipment repairRental equipment repairBlade sharpeningCustomer servicePhone handlingRepair accuracy and efficiency
Salary not listed — comparable US small engine/outdoor power equipment technician roles typically pay around $20–$30 per hour depending on experience and location.
You'll thrive here if you enjoy hands-on small engine repairs and take pride in delivering consistently helpful customer service.
Why apply
- Customer-facing, service-led role
- Varied equipment repair work
- Mandatory monthly store meetings
Position Summary:
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
•Ability to combine amazing customer service with strong equipment repair skills
•Ability to diagnose equipment and determine parts required for repair
•Accurately and efficiently complete the repair
•Ability to repair rental equipment accurately and efficiently
•Perform blade sharpening
•Answer shop phone calls
•Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
•Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.