AI summary
Outdoor Power Equipment Technician role focused on diagnosing and repairing small engines and rental equipment while delivering high-standard customer service. Rocky's Ace Hardware is a retail hardware store environment, and the standout perk is the mix of hands-on repairs with direct customer interaction and service standards.
Key skills
Small engine repairOutdoor power equipment diagnosticsParts identification for repairsRental equipment repairBlade sharpeningCustomer serviceShop phone handlingRepair accuracy and efficiencyFollowing mystery shop standards
Salary not listed — comparable US small engine/outdoor power equipment technician roles typically pay about $20–$30/hour depending on experience and certifications.
You'll thrive here if you enjoy hands-on equipment repair and take pride in delivering consistently excellent customer service.
Why apply
- Hands-on small engine repairs
- Customer-facing service-focused role
- Monthly mandatory store meetings
Position Summary:
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
•Ability to combine amazing customer service with strong equipment repair skills
•Ability to diagnose equipment and determine parts required for repair
•Accurately and efficiently complete the repair
•Ability to repair rental equipment accurately and efficiently
•Perform blade sharpening
•Answer shop phone calls
•Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
•Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.