AI summary
Outdoor Power Equipment Technician role repairing small engines and rental equipment while delivering front-line customer service. Rocky's Ace Hardware is a local hardware retailer, and the standout is a hands-on technician position combining shop repairs with customer support.
Key skills
Small engine repairDiagnosing equipment faultsParts identification for repairsRental equipment repairBlade sharpeningCustomer servicePhone handling (shop calls)Accurate and efficient repair completion
Salary not listed — comparable US small engine/outdoor power equipment technician roles typically pay around $18–$28/hour depending on experience and location.
You'll thrive here if you enjoy hands-on small engine repair and can pair technical troubleshooting with consistently strong customer service.
Why apply
- Hands-on equipment repair work
- Customer-facing service role
- Monthly store meetings
Position Summary:
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
•Ability to combine amazing customer service with strong equipment repair skills
•Ability to diagnose equipment and determine parts required for repair
•Accurately and efficiently complete the repair
•Ability to repair rental equipment accurately and efficiently
•Perform blade sharpening
•Answer shop phone calls
•Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
•Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.