AI summary
Outdoor Power Equipment Technician role focused on small engine diagnostics and repairs, combined with front-line customer service. You'll work onsite at Rocky's Ace Hardware supporting customers by repairing and maintaining outdoor power and rental equipment. Standout perk: none stated beyond a service-focused, hands-on role.
Key skills
Small engine repairEquipment diagnosticsParts identification and selectionOutdoor power equipment maintenanceRental equipment repairBlade sharpeningCustomer servicePhone handling (shop calls)
Salary not listed — comparable US small engine/outdoor power equipment technician roles typically pay around $20–$30/hour depending on experience and certifications.
You'll thrive here if you enjoy hands-on equipment repair and take pride in delivering consistently excellent customer service.
Why apply
- Hands-on repair and diagnostics
- Customer-facing service-focused role
- Work with rental equipment repairs
Position Summary:
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
•Ability to combine amazing customer service with strong equipment repair skills
•Ability to diagnose equipment and determine parts required for repair
•Accurately and efficiently complete the repair
•Ability to repair rental equipment accurately and efficiently
•Perform blade sharpening
•Answer shop phone calls
•Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
•Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.