AI summary
Outdoor Power Equipment Technician role focused on small engine and rental equipment repairs while delivering strong customer service. Rocky's Ace Hardware is a local hardware retailer with an in-store repair shop. Standout perk: hands-on repair work with direct customer interaction and clear service standards.
Key skills
Small engine repairEquipment diagnosticsParts identification for repairsRental equipment repairBlade sharpeningCustomer servicePhone handling (shop calls)Repair accuracy and efficiencyFollowing service standards (mystery shop)
Salary not listed — comparable small engine/outdoor power equipment technician roles in the Revere/Boston, MA area typically pay about $20–$30/hour depending on experience.
You'll thrive here if you enjoy hands-on small engine repair and take pride in delivering consistently excellent customer service.
Why apply
- Hands-on equipment repair work
- Customer-facing service role
- Mandatory monthly store meetings
Position Summary:
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
•Ability to combine amazing customer service with strong equipment repair skills
•Ability to diagnose equipment and determine parts required for repair
•Accurately and efficiently complete the repair
•Ability to repair rental equipment accurately and efficiently
•Perform blade sharpening
•Answer shop phone calls
•Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
•Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.