AI summary
Receptionist role at Mestek, Inc in Westfield, MA, focused on managing a multi-line switchboard and providing a professional front-desk experience for visitors. You’ll also support Human Resources with administrative tasks like applications processing, mailroom coordination, and employee events, with occasional involvement in company charitable activities.
Key skills
Multi-line switchboard operationFront desk reception and visitor managementMicrosoft ExcelMicrosoft OutlookMicrosoft WordMail sorting and distributionPackage logging (UPS/FedEx)Data maintenance (phone directories, emergency contacts)Verbal and written communicationAdministrative support (HR assistance)
Salary not listed — comparable onsite Receptionist roles in Massachusetts typically pay around $35k–$45k per year, depending on experience.
You'll thrive here if you’re organized, professional with visitors and callers, and comfortable juggling reception duties alongside HR/admin support tasks.
Why apply
- Onsite, people-facing front desk role
- Varied duties including HR support
- Help coordinate charitable activities
Scope of Position:
The Receptionist is responsible for answering and accurately transferring all incoming telephone calls from a multi-line switchboard and professionally greeting all Company visitors. He or she also assists Human Resource staff with administrative tasks as requested.
Essential Duties and Responsibilities:
- Answer switchboard calls in a courteous and timely manner
- Greet visitors politely and professionally
- Update and maintain Company phone directories and employee emergency contact information
- Send, receive, and forward confidential faxes
- Log all incoming UPS and FedEx packages and letters; call recipients of incoming packages as needed
- Sort and stamp incoming mail and invoices
- Distribute employment applications and assist applicants with completion
- Review received employment applications for completeness
- Coordinate Company-wide Dress Down Days and other charitable activities
- Assist Human Resources staff as needed, including assisting with employee events and mailroom activities
- Perform other duties and tasks as requested
Position Requirements:
- High School Diploma or equivalent
- A minimum of 1 year of experience in an office environment required; a minimum of 3 years of experience preferred
- Experience operating a multi-line switchboard preferred
- Experience with Microsoft Office including Excel, Outlook, and Word
- Demonstrated verbal and written communication skills
- Ability to interact respectfully and tactfully with internal and external customers
- Detail-oriented, organized, and able to multi-task