AI summary
Maintenance Mechanic/Technician (Small Engine Repair Technician) at Rocky's Ace Hardware, focused on diagnosing and repairing customer and rental equipment while delivering top-tier in-store service. You'll handle repairs end-to-end, including parts identification, blade sharpening, and shop phone support. Standout perk: a customer-facing role with varied hands-on repair work.
Key skills
Small engine/equipment diagnosisEquipment repairParts identification for repairsCustomer serviceRepairing rental equipmentBlade sharpeningPhone handling (shop calls)Following customer service standards (mystery shop)Attending monthly store meetings
Salary not listed — comparable US small engine repair technician roles typically pay around $18–$28/hour depending on experience and location.
You'll thrive here if you enjoy hands-on equipment repair and can consistently pair technical troubleshooting with friendly, helpful customer service.
Why apply
- Hands-on equipment repair work
- Customer-facing, service-driven role
- Varied tasks in the shop
Position Summary:
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
•Ability to combine amazing customer service with strong equipment repair skills
•Ability to diagnose equipment and determine parts required for repair
•Accurately and efficiently complete the repair
•Ability to repair rental equipment accurately and efficiently
•Perform blade sharpening
•Answer shop phone calls
•Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
•Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
•Ability to combine amazing customer service with strong equipment repair skills
•Ability to diagnose equipment and determine parts required for repair
•Accurately and efficiently complete the repair
•Ability to repair rental equipment accurately and efficiently
•Perform blade sharpening
•Answer shop phone calls
•Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
•Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.