AI summary
Outdoor Power Equipment Technician role focused on diagnosing and repairing small engine and rental equipment while delivering strong in-store customer service. Rocky's Ace Hardware is a local hardware retailer. A standout aspect is the customer-facing service element alongside hands-on repair work.
Key skills
Small engine repairEquipment diagnosticsParts identification for repairsRental equipment repairBlade sharpeningCustomer servicePhone handling (shop calls)Accurate and efficient repair completion
Salary not listed — comparable US outdoor power equipment/small engine technician roles typically pay about $18–$28/hour depending on experience and certifications.
You'll thrive here if you enjoy hands-on small engine repairs and take pride in delivering consistently excellent customer service.
Why apply
- Hands-on repair-focused role
- Customer-facing, service-driven environment
- Mandatory monthly store meetings
Position Summary:
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
•Ability to combine amazing customer service with strong equipment repair skills
•Ability to diagnose equipment and determine parts required for repair
•Accurately and efficiently complete the repair
•Ability to repair rental equipment accurately and efficiently
•Perform blade sharpening
•Answer shop phone calls
•Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
•Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.
This small engine repair technician position is responsible for providing helpful customer service as well as diagnosing and repairing equipment with accuracy and efficiency.
Essential Duties:
•Ability to combine amazing customer service with strong equipment repair skills
•Ability to diagnose equipment and determine parts required for repair
•Accurately and efficiently complete the repair
•Ability to repair rental equipment accurately and efficiently
•Perform blade sharpening
•Answer shop phone calls
•Ensure each customer receives amazing service which follows the Helpful CustomerService behaviors and mystery shop standards
•Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.